Opinions from 50+ D365 CE engagements. Not a content-mill rewrite of Microsoft docs — real numbers, real tradeoffs, real decisions.
Four deep-dives worth bookmarking if you're evaluating, implementing, or running D365 CE at an SMB.
The licenses are just the beginning. Here's how the real total cost of a D365 CE rollout breaks down for a 5-50 user SMB — and the 4 things that blow up budgets before go-live.
Stop looking at feature matrices. The right answer depends on what your organization actually is — not which product has more checkboxes on a vendor slide deck.
ROI numbers from a real 25-tech HVAC engagement. Five levers that actually move the needle in Field Service — and the configurations that don't pay back despite the promises.
Copilot, AI Builder, and custom LLM integrations. An honest look at what's ready to deploy today, what's still a polished demo, and where the actual ROI lives in 2026.
Will Golden is the founder of Golden Consulting Partners and a working D365 CE consultant with 50+ client engagements across Sales, Customer Service, and Field Service. He also ships production AI software — GoodPickr and NearFaith are live. These posts are notes from that work, not vendor summaries.
If something you read here matched a problem you're dealing with, a 15-minute call with Will is the fastest way to figure out if GCP can help — and what it would take.