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FIELD NOTES · D365 · AI · CRM

Notes on D365, AI, and shipping things that work

Opinions from 50+ D365 CE engagements. Not a content-mill rewrite of Microsoft docs — real numbers, real tradeoffs, real decisions.

Cornerstone Articles

Eleven deep-dives worth bookmarking if you're evaluating a small business website, running D365 CE, or hiring an AI consultant.

How to Get More Customers From Your Website (Service Business Guide)

Contact friction, trust signals, mobile speed, local SEO basics, and how to measure what's actually working — for HVAC, pool, landscaping, cleaning, and trades sites getting traffic but not calls.

August 27, 2026 · 12 min read Read post →

Fractional Dynamics 365 Admin vs. Full-Time Hire: Real Cost Comparison

Loaded full-time salary ranges, fractional retainer pricing, the utilization math most orgs never run, and when a full-time hire is actually the right call.

August 27, 2026 · 11 min read Read post →

Dynamics 365 Contractor Rates (2026): What You'll Actually Pay

Big-firm, boutique, staffing-agency, and independent hourly ranges — what drives the number, how agency markup really works, and when fractional beats hourly.

August 26, 2026 · 10 min read Read post →

How Much Does an AI Consultant Cost for a Small Business?

Hourly rates, retainers, and fixed-scope projects — real 2026 market ranges, the running costs nobody quotes, and the red flags that mean you're paying for slideware.

July 31, 2026 · 9 min read Read post →

Wix vs. WordPress vs. Custom Site: What Each Costs

Wix, WordPress, or custom — real costs, SEO control, and ownership tradeoffs for small business owners, plus what we'd pick and exactly why.

July 20, 2026 · 10 min read Read post →

Is Your Website Losing You Customers? 7 Warning Signs

7 concrete signs your website is costing you customers, each with a 2-minute self-check you can run on your own phone right now.

July 20, 2026 · 8 min read Read post →

AI Tools for Small Business CRM: 7 That Actually Work

7 AI use-cases for small business CRM that actually work today, with realistic effort levels and honest failure modes — no vendor hype, no fluff.

June 12, 2026 · 11 min read Read post →

D365 Health Check: What's Inspected & What It Costs

What a Dynamics 365 CE health check inspects — security roles, data hygiene, automation debt, license waste — and what the fixed-price deliverable covers.

June 12, 2026 · 13 min read Read post →

Dynamics 365 vs. HubSpot: Which CRM Fits Your Business

Dynamics 365 CE vs HubSpot in 2026: an honest comparison based on what your business actually needs to run on, not a marketing feature checklist.

May 19, 2026 · 11 min read Read post →

Dynamics 365 Field Service ROI: Real Numbers, 25 Techs

Real ROI numbers from a 25-technician HVAC Field Service rollout: the 5 levers that actually move revenue and cost, and what never pays back.

May 19, 2026 · 10 min read Read post →

AI in Dynamics 365 CE: What's Real vs. Hype in 2026

What Copilot, AI Builder, and a custom LLM integration actually do inside Dynamics 365 CE in 2026 — and when each one earns back its build cost.

May 19, 2026 · 11 min read Read post →

From the founder

Golden Consulting Partners is a solo practice: one working D365 CE consultant with 50+ client engagements across Sales, Customer Service, and Field Service, who also ships production AI software — GoodPickr and NearFaith are live. These posts are notes from that work, not vendor summaries.

Need a D365 CE Consultant?

If something you read here matched a problem you're dealing with, a 15-minute call with the founder is the fastest way to figure out if GCP can help — and what it would take.