Dynamics 365 Health Check
A fixed-scope, 5-business-day audit of your D365 CE environment — security, data, automation, licenses, and adoption, all reviewed by one senior consultant. You get a written findings report, a risk register ranked by business impact, and a 90-day roadmap for what to fix first.
What it is: a fixed-scope, 5-business-day diagnostic of your Dynamics 365 CE environment. Price: $1,500, fixed — no hourly billing, no surprise scope. You walk away with: a written findings report, a risk register, a quick-win list, and a prioritized 90-day remediation roadmap, reviewed together on a 60-minute debrief call on day five. If you start a retainer within 30 days, the full fee is credited toward it.
What you receive on day five
Every deliverable is scoped before we begin. Nothing is held back for a future phase — you get the complete package at the end of the engagement.
- Written findings report — every issue identified, organized by category (security, data, automation, licenses, adoption, integrations), with what we found, why it matters, and the effort to resolve it
- Risk register — findings ranked by business impact, not technical severity — what actually affects revenue, compliance, or operational reliability
- Quick-win list — items fixable in under two hours, separated out so you can act on them immediately after the debrief
- Prioritized 90-day remediation roadmap — what to fix first, second, and third, and roughly how long each takes
- Leadership summary — a one-page version for stakeholder or board communication
- 60-minute debrief call — we walk through everything together and align on next steps
Eight areas, one environment
This is the short version. The full inspection checklist — including the specific red flags we look for in each area — is published on the blog.
Security roles & access control
Who can see, edit, or delete what — and whether System Administrator is being used as a catch-all for users who just need elevated access.
Data hygiene & model integrity
Custom entity and field proliferation, OptionSet drift, duplicate records, stale leads and opportunities.
Automation & workflow debt
Classic workflow inventory, Power Automate flow failure rates, plugin inventory, and business rule conflicts.
License usage & waste
Inactive users on paid Enterprise seats, Copilot add-ons nobody's using, and per-flow vs. per-user licensing.
Adoption metrics & usage patterns
Daily active users vs. licensed users, activity logging rates, and whether reports are actually being opened.
Integration health
Connector authentication status, sync error queues, data latency, and duplicate record creation across systems.
Plugin & customization inventory
Every registered plugin, its trigger conditions, and whether it's calling a deprecated API.
Structural red flags
Custom data models that fight the standard CE schema, and bulk data imported incorrectly and referenced everywhere.
Read the full breakdown: what we look at in a D365 health check.
Five days to full clarity
Intake call (Day 1)
Structured discovery of your CE environment, team structure, and top reported pain points.
Environment analysis (Days 1–3)
We work through security, data, automation, licenses, adoption, and integrations to map every risk.
Findings + roadmap (Days 3–4)
We build the risk register, quick-win list, and 90-day execution roadmap.
Debrief call (Day 5)
We walk through everything together, answer questions, and align on immediate next steps.
Health check vs. stabilization sprint vs. retainer
Three different engagements for three different situations. Most clients start with the health check because it tells you honestly which of the other two you actually need.
| Engagement | What it is | Timeline | Fee |
|---|---|---|---|
| Health check | Diagnostic only — full audit, risk register, and 90-day roadmap. No fixes performed. | 5 business days | $1,500, fixed |
| Stabilization sprint | A short, scoped engagement to fix the specific issues the health check (or your own experience) surfaced. See D365 CE consulting. | Scoped to findings | Custom-quoted |
| Retainer | Ongoing monthly support once the environment is stable — the health check fee is credited toward it if started within 30 days. See D365 CE consulting. | Monthly, ongoing | Custom-quoted |
Is the health check right for you?
This is for you if:
- You inherited a CE deployment you didn't build, and nobody fully understands the configuration decisions that were made
- Your CRM data isn't trusted — pipeline reviews are tense, reps work around the system, forecast accuracy is unreliable
- You're evaluating AI or Copilot on top of D365 and need to know whether the foundation can support it cleanly
- Costs are higher than expected — license renewals, storage, or Power Automate billing have grown in ways nobody planned for
Health check questions, answered straight
Ready to know exactly what's wrong?
Five business days. Full findings, risk register, and a 90-day roadmap — for $1,500, fixed. Credited in full toward a retainer started within 30 days.
$1,500, fixed · 5 business days · one senior consultant, start to finish